LawSource and BestCase access issues
Last fall Thomson Reuters / Carswell introduced a new search platform called “WestlawNext” for their legal databases. Seneca Libraries’ LawSource and BestCase database subscriptions are now on it.
Parts of the platform, however, do not work off-campus with EZproxy, the software that we and a number of other institutions, including other Ontario colleges and universities, use to provide remote access to electronic information resources. Specifically, if you go into http://library.senecacollege.ca/resources/lawsource.html or http://library.senecacollege.ca/resources/bestcase.html and click “ADVANCED” next to the “Search” button, it will hang and eventually give you an error message. The vendor has not been able to provide a solution as of yet. We are hoping that an upgrade to a new version of EZproxy, scheduled for next semester, will rectify this problem.
Until then, there IS a manual and, admittedly, awkward fix that users can do themselves:
If you are off-campus and authenticate successfully with Seneca credentials into one of those databases, clicking “ADVANCED” will give you the error message, but also a URL in the address bar that will look something like this:
Notice at the beginning of it the repeated https’es. If you manually remove any extra https’es and slashes (note that it also gives three slashes instead of two sometimes), it WILL take you to the content in-question. Note that this is only an issue off-campus, not on. It should also be reiterated that the new platform contains links to content to which we do not subscribe. We only subscribe to LawSource and BestCase.
We are sorry for the inconvenience all of this is causing. Please let others know about this workaround if you are asked. As always though, if you are having e-resource problems, please e-mail LibraryTechHelp@senecacollege.ca (alternate path: Seneca Libraries homepage at http://library.senecacollege.ca/ > “Contact us” > “Library Web Troubleshooting” link) and we can address problems directly.
Digital Resources Librarian
Seneca College of Applied Arts and Technology
Attention, night owls: ProQuest maintenance downtime, February 28th and March 1st
ProQuest will be undertaking some maintenance of their systems at the end of the month. The result is that the following databases will be down for 5 hours from 10:00 p.m. on Saturday, February 28th to 3:00 a.m. on Sunday, March 1st (Eastern time):
- ABI/INFORM Global
- Aerospace Database
- Books in Print: Global Edition
- Canadian Newsstand Major Dailies
- CBCA Business
- CBCA Education
- CBCA Reference and Current Events
- ProQuest Entrepreneurship
- ProQuest Historical Newspapers: The Toronto Star
- ProQuest Nursing & Allied Health Source
- ProQuest Science Journals
- ... as well as Syndetics Solutions, which provides the book cover images and some of the other title information in our library catalogue records
We're sorry for the inconvenience (...but then again, why are you doing homework at midnight on a Saturday at the start of Study Week anyway? Get some sleep!)
RESOLVED: USP-NF Online access is down
Access to USP-NF Online (http://library.senecacollege.ca/resources/usp-nf.html) has been restored, both on-campus and off-campus. We are sorry for the inconvenience this may have caused. Thank you.
Our access to USP-NF Online (http://library.senecacollege.ca/resources/usp-nf.html) is currently down. We are working with the vendor to get service resumed as quickly as possible and will update this posting with any change in the situation. We apologize for the inconvenience. Patrons on-campus at Seneca@York have access to the print volumes of USP. Please ask for them at the S@Y Library's Borrower Services Desk.
RESOLVED - Access problems with Library Search on the Seneca Libraries homepage
The problems that we were previously experiencing with the search box on the Seneca Libraries homepage and search results (below) have been addressed by the vendor. We will continue to monitor the matter. If you notice any problems in your searching, please let us know at email@example.com. We thank you for your patience and we are sorry for any inconvenience that this caused.
The vendor that supplies the software underpinning the main search box
on the Seneca Libraries' homepage is currently experiencing problems. It
is resulting in non-functioning links in search results. They are
attempting to get the situation rectified and we will let you know via
this forum what we hear. In the meantime, you may search our Catalogue
of materials directly by going to http://libcat.senecac.on.ca and you
may access our online Databases to search for articles and other online
content by going to the Seneca Libraries homepage at
http://library.senecacollege.ca/ and clicking the "Databases" button.
Access problems with Library Search on the Seneca Libraries homepage
New Kobo Titles
Our circulating Kobo e-readers have been loaded with the following new bestselling titles:
- Deadline / John Sandford
- All the Light We Cannot See / Anthony Doerr
- Paris Match / Stuart Woods
- Burn / James Patterson
- The Best of Me / Nicholas Sparks
- Reapers Stand / Joanna Wylde
- Personal / Lee Child
- Edge of Eternity / Ken Follett
- The Rosie Effect / Graeme Simsion
- Not That Kind of Girl / Lena Dunham
- The Narrow Road to the Deep North / Richard Flanagan
- Common Ground / Justin Trudeau
- Neil Patrick Harris: Choose Your Own Autobiography / Neil Patrick Harris
- Bone Clocks / David Mitchell
- The Paying Guests / Sarah Waters
- Written in My Own Heart's Blood / Diana Gabaldon
- Down and Out / Kelley R. Martin
- Somewhere Safe with Somebody Good / Jan Karon
- Shopaholic to the Stars / Sophie Kinsella
- Leaving Time / Jodi Picoult
That brings the total number of titles available on a single e-reader to 61. For a complete list, search "Kobo" using the Library Search box on the Seneca Libraries homepage or click here. Kobo e-readers are available to current students, staff, and faculty for 2-week loan at each of our four campus libraries.
New database: Curio.ca from CBC/Radio-Canada
Seneca Libraries has begun a subscription to Curio.ca from CBC and Radio-Canada, and access is now available at http://library.senecacollege.ca/resources/curio.html.
Though not a complete CBC archive, Curio.ca does contain over 2900 videos in English and French from the CBC’s vaults, from the 1960’s right up to 2014, including content from their popular TV programs such as The Fifth Estate, Marketplace, The Nature of Things, Doc Zone, and The National, and recordings of radio programs such as As It Happens, Quirks & Quarks, and Metro Morning. There is News in Review content available through the platform but it too is selected content only, back to 1990; we do not currently subscribe to the News in Review “Channel” within the product. Also note that while there is a “Search” option within the product, there is no advanced field or Boolean searching, nor searching by subject indexing. The “Categories” menu option is probably the best way to drill down to discipline-specific content.
Title records for the content have been loaded into our Catalogue (http://libcat.senecac.on.ca/) and are also available via the Library Search box on the Seneca Libraries homepage (http://library.senecacollege.ca/). Faculty may make persistent links to specific titles and add them to MySeneca course page. Instructions for doing so are available on http://www.senecacollege.ca/library/Find_Articles/Purls/index.html. There is also an “Add to a Playlist” feature, but it is only available to faculty. Interested faculty may contact firstname.lastname@example.org for access.
Database Training Workshops: IEEE, Gartner, and LawSource & BestCase
At this workshop, I.T. and electronics students and faculty will learn how to use IEEE's Xplore platform to find research articles and conference proceedings.
Thursday, October 9th
1 p.m. - 2:30 p.m.
Seneca@York Library FAST Lab (Room S1112)
This database offers information technology industry research and analysis, and can be searched by market, industry or topic. This excellent resource is used by corporations around the world, and is an essential source for computer and business faculty and students.
Wednesday, October 15th
10 a.m. - 11:30 a.m.
Seneca@York Library FAST Lab (Room S1112)
… or …
Wednesday, October 15th
FAST Lab (Room B2078) in the Newnham Computing Commons
1 p.m. - 2:30 p.m.
LawSource & BestCase
Legal administration, policing, business, and HR students will want to hear about changes to these databases now on Thomson Reuters' new WestlawNext platform.
http://library.senecacollege.ca/resources/lawsource.html and http://library.senecacollege.ca/resources/bestcase.html
Tuesday, October 28th
12:30 - 1:30 or 2:00 p.m.
Room B2084 in the Newnham Computing Commons
Changes to LawSource and BestCase
Faculty and students in the School of Legal and Public Administration's programs, as well as those in other programs that use our online legal databases, should know that LawSource (http://library.senecacollege.ca/resources/lawsource.html) and BestCase (http://library.senecacollege.ca/resources/bestcase.html) have undergone a radical change in terms of look and search functionality.
The vendor, Thomson Reuters, has moved the two products over to their new WestlawNext Canada platform. The new platform uses fewer frames and simpler search boxes, but the move also means the planned elimination of competing Carswell and Canada Law Book search interfaces.
It is highly recommended that faculty and students familiarize themselves with the new platform as the old platforms will cease to exist at some point (to be determined). However, returning Senecans who would still like to access the old platforms will find links for them under LawSource and BestCase on our Database pages. Start on the Seneca Libraries homepage (http://library.senecacollege.ca/), click the "Databases" button (http://seneca.libguides.com/databases), and drill down alphabetically to the two databases in-question. Within the descriptions for both products are links to the old platforms.
Note that the vendor has not indicated any plan to move O'Brien's Encyclopedia of Forms (http://library.senecacollege.ca/resources/obriens_ontarioforms.html) to the new platform at the present time.